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Our Guarantees

Foreign Assignment is on a mission to provide our clients around the world with quality travel and leisure options based on trustworthy advice.

We go to great lengths to choose providers and recommend services that we think make your stay abroad better. Sometimes we make mistakes, and sometimes the provider makes mistakes. Either way, we stand behind our mission to earn your trust and deliver quality service.


The GOLD Guarantee - If you purchase a product or service that is covered by our GOLD guarantee and find the service level to be unacceptable or the product to be substantially different from what was advertised on our site, we will do the following:
- We will attempt to re-deliver the product or service as advertised on our site…if possible.
- If we cannot re-deliver to your satisfaction, you will receive a full refund of any amounts paid or less, if you request: no questions asked.
Simply contact us within 30 days of the issue and we’ll take care of things from there.

The SILVER Guarantee - If you purchase a product or service that is covered by our SILVER guarantee and find the service level to be unacceptable or the product to be substantially different from what was advertised on our site, we will do the following:
- We will attempt to re-deliver the product or service as advertised on our site…if possible.
- If we cannot re-deliver to your satisfaction, you will receive a partial refund equivalent to the value of the faulty service item or product.
Simply contact us within 7 days of the issue and we’ll take care of things from there.


Not all products and services are covered by our guarantees. Due to the global nature of our business, sometimes it is not possible to guarantee the outcome, and we try to make that clear on those items.

We also cannot guarantee circumstances beyond the control of Foreign Assignment LLC or its providers. These are what you would expect – things like -Acts of God, war and civil unrest, terrorist attacks and threats, weather related delays and interruptions, governmental decrees, illness, etc.

Some items may be eligible for certain types of insurance. We may present those options, or even recommend one, where we have the provider available. However that choice will always rest on the buyer, and you are free to look for any additional insurance you desire.

Remember that our mission is to bring great options and services to each city we serve, and we hope our guarantees reflect that goal!